Due to the luxury materials and manufacturing processes used throughout our products, each one is unique and differs slightly in texture and feel. You should be truly satisfied with your purchase. If you are not, please contact us at design@georgeriding.info within 14 days of delivery stating the reason for the return. Upon authorisation by us of the return, we will communicate with you the address to which the Goods must be returned to us.
You must send back the Goods within 30 days of delivery, in the original packaging and condition. You will be responsible for any loss of value and you agree that you will have to bear the cost of returning the Goods.
Once we receive the Goods, preauthorised for return, within 30 days of delivery and in the original packaging and condition, we will process your refund. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise.
Returns must be preauthorised by emailing design@georgeriding.info and we will not accept any costs associated with shipping the return.